Incident Response When Every Minute Counts
When a breach occurs, you need experts on the line within minutes. Our incident response team deploys immediately — containing threats, preserving evidence, and getting you back online.
<15 min
Response Time
24/7
Emergency Line
98%
Resolution Rate
<15 min
Emergency Response
From call to expert
500+
Incidents Handled
Across all industries
98%
Containment Success
Within first 24 hours
$0
Average Data Loss
With IR retainer clients
14:32
Average response time today
Why Incident Response Matters
The Cost of Not Having an IR Plan
Every minute of downtime costs your business money, reputation, and customer trust. Without a pre-planned incident response retainer, organizations waste critical hours scrambling for help while attackers operate freely.
$9,400/min
Average cost of downtime for enterprise organizations
$4.45M
Average total cost of a data breach in 2023
67%
Of breaches detected by external parties, not internal teams
Incident Types
We Handle Every Incident Type
From ransomware to insider threats — our IR team has the expertise to contain, investigate, and remediate any security incident.
Ransomware
Immediate containment, negotiation guidance, backup restoration, and clean system recovery.
Data Breach
Forensic investigation, data exposure assessment, regulatory notification, and credit monitoring.
Insider Threat
Employee investigation, evidence collection, access remediation, and policy enforcement.
DDoS Attack
Traffic analysis, mitigation activation, ISP coordination, and service restoration.
Malware Infection
Malware reverse engineering, system remediation, IOC extraction, and threat hunting.
Phishing Campaign
Email header analysis, credential exposure assessment, user notification, and training.
Comparison
With vs Without an IR Retainer
See what organizations without an IR retainer face versus those with a pre-negotiated incident response agreement.
Market Insights
The IR Retainer Market Is Surging
The global incident response market is projected to reach $7.6 billion by 2028, driven by rising breach costs, regulatory pressure, and the shortage of in-house IR talent. Organizations with retainer agreements resolve incidents 87% faster.
$7.6B
IR Market by 2028
18.2%
Annual Growth Rate
87%
Faster Response Improvement
3,400+
Incidents Handled Monthly
IR Retainer Tiers
Choose Your Response Level
From remote investigation support to full on-site deployment — pick the IR retainer tier that matches your risk profile.
Essential
Remote incident investigation and containment support for organizations with lower risk profiles.
- Phone & email support
- Remote investigation
- Up to 20 hours IR time
- Monthly threat briefing
- Basic IOC reporting
Professional
24/7 hotline access with rapid on-site deployment and tabletop exercises for your team.
- All Essential features
- 24/7 hotline access
- Up to 60 hours IR time
- Tabletop exercises
- Threat intelligence feeds
- Legal coordination
Enterprise
Full-spectrum IR with on-site deployment, unlimited hours, ransomware negotiation, and vCISO.
- All Professional features
- On-site deployment
- Unlimited IR hours
- Ransomware negotiation
- Board-level reporting
- Dedicated vCISO
Client Success
Real Results from Our IR Team
FinServe Global
Ransomware AttackContained in 45 minutes, zero data loss
Emergency response team deployed within 15 minutes. Ransomware contained before encryption spread beyond 2 workstations. Forensic analysis identified the initial phishing vector and all lateral movement paths. Full recovery completed in 8 hours with zero data loss.
45-Minute Containment
$2.3M savedMedTech Corp
Data BreachFull investigation in 72 hours, GDPR compliant
Forensic investigation identified the attack vector, scope of 12,000 patient records exposed, and provided evidence for law enforcement. Regulatory notifications filed within 72-hour GDPR window, avoiding €10M in potential fines.
72-Hour Resolution
$800K regulatory savingsRetailMax Corp
Insider ThreatEmployee exfiltration stopped, evidence preserved
Detected anomalous data transfers from a departing employee. Remote containment initiated within 4 hours. Digital forensics preserved evidence for legal proceedings, resulting in successful prosecution and prevention of trade secret theft.
4-Hour Detection
$1.5M fraud preventedEvery Second Counts in a Security Incident
Don't wait for an incident to find an IR partner. Get a retainer plan today and have experts ready when you need them most.
Emergency hotline available 24/7 · No commitment for retainer